How Are We Doing?

When it comes to your automotive future you may want to hear what other people have to say about a dealership that you are looking to trust, and that is exactly what you can find on this page. These are real customer opinions, and they can supply you with the valuable information that you need when you are looking for a dealership that you can come to rely on in your time of need. Of course, if you have had a recent experience with White Plains Volkswagen, then you may want to provide us with some feedback yourself. We strive to be the best dealership that we can be, and your words can be a big help in making sure that we are on the proper path of improvement. Let us know what we are doing right, and let other potential customers know what they can come to expect from White Plains Volkswagen.

Customer Lobby
6 Reviews
5 out of 5 stars
Sort by: Latest review first / Highest rating first
David Scordato 04 Nov 2019
From start to finish an excellent car buying experience. This is the third VW we have purchased from Lucky and he makes it very easy. Excellent pricing, great communication - overall a perfect deal!
5 rate
Google
Dennis White 30 Oct 2019
True professionals all the way around! I was 2 1/2 hours away from home and had to leave my car over the weekend for diagnosis and repair. Julio kept me fully informed and up to date with the vehicle status and arranging the date and time for picking the vehicle up to take it back home. Friendly and... prompt service throughout! Show more
5 rate
Google
Justin Kamke 03 Oct 2019
We recently leased a car through White Plains VW dealership and had a great experience. We had talked to a few other dealers but none of them compared. Tony and Lino were extremely helpful and treated us with the utmost respect. They made a process, that can often times be overwhelming, as seamless... as possible by providing us with relevant options and diligently answering all of our questions and/or concerns. Show more
5 rate
Google
VICTOR GONZALEZ 20 Sep 2019
I was greeted immediate from entering the facility. My service advisor Jason was very professional and courteous and understanding to my questions in regards to my vehicle. Service was done extremely fast. Will return to them again when the car needs something or for my next service
5 rate
Google
Louis Wool 14 Sep 2019
The service department at White Plains Volkswagen continues to provide me with exemplary service. Most recently, I had an issue with my water pump which was time sensitive as I have a high-pressure job that requires availability of my car. Jason managed the process seamlessly, made sure that I was i...nformed throughout the process, and as has been my experience in the past the repair was done with no issues and on time. I cannot say enough about the customer care provided by the service department at White Plains Volkswagen! Show more
5 rate
Google
Sam Zaklama 06 Sep 2019
Outstanding service. Upon arrival the staff is always smiling, willing to help and customer centric. In a day where many people are in a rush and self-consumed, it’s refreshing to come to a place where the staff is respectful, considerate and responsive. Everything that I asked for was completed i...n a timely fashion and every interaction was pleasant. I highly recommend this place that is beaming with welcomed civility and excellent customer service. Show more
5 rate
Google
Questions?
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