COVID-19 Information

*UPDATE: White Plains Volkswagen has been given the OK by the New York Governor's office
to open our showroom for sales by appointment. Read more.

 

Dear Friends and Customers,

We are reaching out to you in these challenging times to give you an update on the things we are doing at our dealership to ensure the health and safety of our employees and our guests.

SHOWROOM / SERVICE DEPARTMENT

  • We are disinfecting all high touch surface areas several times a day, including door handles, phones, desks, counters, and keyboards, waiting area surfaces, and furniture.
  • We have removed all magazines from our waiting areas.
  • We have removed all complimentary food from our waiting areas.
  • We have asked that our employees wear latex gloves while in our customer cars and replace the gloves after each vehicle.
  • We have outfitted all workstations with a hand sanitizing dispenser for our employees and guests.
  • We are wiping down all vehicles in our showroom with Clorox wipes after each customer views the car.
  • We have enacted social distancing - replacing handshakes with elbows.
  • We require any employee who doesn't feel well to stay home and will be monitored by management in order to return to work.

STAYING HOME?

We thank you for doing your part! As a convenience to our customers staying home, we'll bring the dealership to you with our "TEXT TONY" SHOP-AT-HOME SERVICE. With a quick text to Tony at (914) 810-3180, he'll work with you to set up the following:

  • Text/Phone/Email Pricing - Personalized vehicle pricing will be available via text/phone/email
  • Virtual Test Drive - We will create a personalized live video walk-around for any vehicle you'd like to see
  • Test Drive from Your Driveway - We will bring the vehicle to you to test drive
  • Finance Pre-Approval Online/Over the Phone - We will complete all paperwork online or over text/phone
  • Free Delivery - We will deliver your new car right to your driveway where we will complete the final paperwork
  • Trade-In Pickup - If you have an existing car to sell, we'll give you an offer in minutes and pick up your car.
  • Service Appointment Pickup and Dropoff - We'll pick up your vehicle, service it, and bring it back to you.

IF YOU'RE INTERESTED IN ANY OF THE ABOVE HOME SERVICES, TEXT OR CALL TONY AT (914) 810-3180.

We thank you for your business and please know we are working hard to keep our employees and customers safe. We will continue to monitor the situation locally and nationally. Our thoughts and prayers are with everyone currently affected by the Coronavirus.

Sincerely,
Tony Bonet
General Manager
White Plains Volkswagen